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Crisis and Trauma Response

A Critical Incident is any incident that evokes extraordinary emotion on the part of people and adversely affects their ability to cope, either at the scene of the event or at a later time. This may result in trauma. Trauma is described as an emotional experience that has a long-lasting psychological effect.

Experts at Shanghai Linzi deliver a comprehensive Trauma Response Program, which included management training, on-site debriefings and follow-up counseling.

Examples of Critical Incidents
· Serious injury/death
· Severe work site accidents
· Physical assault
· Workplace death
· Criminal incidents
· Natural disasters

Critical Incidents will cause organization
· Impaired work performance
· Workplace relations
· Failed assignments
· Employee turnover/resignations